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  • Tuning for concerts, home use, performing arts organizations, non-profit organizations & others
  • Action Regulation
  • Voicing
  • Refurbishing
  • Insurance Appraisals
  • Humidity Control Analysis and Recommendation
  • Interior and Exterior Cleaning
  • May be hired to find or sell a piano
  • Utilize sub-contractors for work requiring complete rebuilding & refinishing

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Author: Piano, How Are You!
A Guide to Understand, Evaluate and Maintain Your Piano

My new book is available at Amazon

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Keena Keel is a masterful piano tuner and technician. She has taken care of my piano for over two decades. Furthermore, we have recommended her to several friends, clients and acquaintances who have been very pleased with her services. Keena has been the piano tuner of Unity Cambridge at the Morse School Theater for the past two years. It doesn't seem to matter what the particular challenge is with the piano, Keena is able to bring out the best.

Nicolas Villamizar
Sounds Good Productions
Unity Cambridge (Music Director)

I am an instructor at Indian Hill Music School and Keena was recommended to me to tune my 2 grand pianos over ten years ago. Not only does she bring out the true colors of my pianos, but she also pays attention to details required to keep the action in top notch playing condition. I would recommend her to any player.

Nancy F. Peters

Keena Keel has been servicing and tuning my Boston Grand Piano for the last two years. She is a conscientious, hard-working, highly ethical person who takes her job very seriously. She has excellent training and a fine ear for tuning instruments and servicing them as well. She returns my call or email within 24 hours and also is flexible enough to service my piano for emergencies. I would recommend her to any family or business.

Houry Schmeizl
Piano Academy at Hart Pond

My husband is a concert pianist with a Steinway Grand and I am a piano teacher with a Yamaha upright. We can not afford to have our instruments be out-of-tune and we do not trust them to any piano technician. Several piano tuners did not meet our standards but we are very pleased with Keena's work. Our pianos sound beautiful after Keena tunes them. She is very professional and pleasant to deal with. She even gets along with our dogs! We give Keena our highest recommendation.

Rebecca Carroll and Mike Serio

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Keena Keel has tuned, voiced and prepared pianos for Concerts of The Orchestra of Indian Hill, M. Steinert and Sons, the Gordon College Symphony Orchestra, Chamber Orchestra Concerts, Recording Studios, Classical, Jazz and Folk Recording Artists, Theatre Performances.

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Barnes & Noble
Keena adjusts a damper at Indian Hill Music School - view article in IHM Notes, Fall 2008


Professional Training in Piano Technology from the New England Conservatory of Music 1986-1987. Steinway trained technician hired to maintain the Conservatory’s practice pianos while a student. Certified in 1987.

Passed rigorous aural and technical exams to qualify as a Registered Piano Tuner-Technician through the Piano Technician’s Guild. Tune by ear. Master Status.

Published in the Piano Technician’s Journal December 2008. Designed a piano technician’s damper carrier to assist in simplifying this task.

Piano Tuner-Technician for the Indian Hill Music School in Littleton, Massachusetts. Auditioned and hired for this assignment in 1994.

  • Evaluate the conditions of school pianos on a regular basis
  • Conduct maintenance and refurbish inventory to assure proper performance
  • Assess and apprise the Director on pianos to be acquired or donated
  • Implement short and long term maintenance goals


Piano Technician’s Guild

Small Business Service Bureau

Women’s Business Network

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Keena Keel, RPT
Master Piano Tuner
22 Auman Street
Devens, MA 01434


To Book Author Presentations

Piano, How Are You! A Guide to Understand,
Evaluate and Maintain Your Piano book information

My new book is available at Amazon

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My Piano is Too Loud

I have been asked on various occasions why a piano owner's instrument is exceptionally loud. Increased volume occurs based on where the piano is located in a room, the surface under the piano, the hammer felts and the size of the instrument. It could also be a combination of these conditions.

First, you may want to ask yourself the following questions. Did the piano appear to be loud in the room where it was located before it was purchased? What was the size of the room? Were the floors wood, carpet, tile, slate, concrete or another surface area? Was the piano surrounded by windows? How are the conditions of your room different from the room where the piano last resided?

The most common volume issues that I have encountered have been when Upright and Grand Pianos are resting on a wooden floor. Wood is dense and acts as a wonderful conductor of sound. And as the American Journal of Botany points out in its article on Wood for Sound by Ulrike G. K. Wegst, its acoustical ability is the reason why it is the choice for instruments. Drums that are made out of wood project sound as do acoustic pianos.

During a piano technicians meeting one day, my colleagues and I put a block of wood underneath each leg of a grand piano and played it to listen to its volume. Next, we lowered the piano down onto carpet and the sound was not as loud. And when we added padding to the carpet the sound being absorbed was even more noticeable.

The next most common statement, “My Piano Is Too Loud”, has been the result of bright hammers. Not all hammers are alike. Not all felt is the same. Hammer felt is compressed. One set may be designed to weigh more than another. Heavier hammer weights are made for larger pianos. Some hammers produce a brighter tone. If you find that you desire a softer tone, a qualified technician can advise you on what changes can be made. This may involve voicing your hammers with softening techniques or changing the existing hammers.

Larger pianos with longer strings project a bigger or louder sound. A nine foot or more grand piano will be the instrument of choice for an orchestra as it will project sound to the patrons in the back row of a concert hall. This would be much more difficult to accomplish with a five foot baby grand. A 35” high spinet piano will project less sound than a 52” full upright piano. If you have purchased a piano that is bigger than the one that you owned previously, it will project a louder sound.

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